What services do you offer?

We offer a comprehensive range of commercial cleaning services, including:

How often should I have my space cleaned?

The frequency of cleaning will depend on the size and type of your space, as well as the level of foot traffic. We can recommend a cleaning schedule that is right for you.

Can you customise your cleaning services to my specific needs?

Absolutely! We understand that every business has unique cleaning requirements. We will work with you to create a customised cleaning plan that meets your specific needs and budget.

What cleaning products and equipment do you use?

We use high-quality, environmentally friendly cleaning products and equipment to ensure a safe and healthy environment for everyone.

Office Cleaning
Medical Cleaning
Gym Cleaning
Strata Cleaning
Oven Cleaning

Commercial Cleaning
Retail Cleaning
School & Childcare Cleaning
Windows & Glass Cleaning
Gutter Cleaning

Can you clean after business hours?

We can clean before, during or after business hours. However, we prefer to perform the service during the week outside your operating hours or on weekends, so as not to interrupt your business.

Do you provide cleaning supplies

We supply all cleaning products and equipment needed to perform the service, including:

All Cleaning Products; bicarbonate of soda, borax, castile soap, etc…
Microfibre Tools and Equipment.
Commercial Grade Vacuum Cleaner(s).
Commercial Grade scrubber(s).
Commercial Grade pressure washer(s).

For daily cleaning supplies such as bin Liners, toilet papers, hand towels and hand wash liquid, we can supply them at a cost.

However, for short-notice orders of these types of cleaning products, we recommend the use of the delivery service of major supermarkets such as Coles and Woolworths. Coles provides a fast 2-hour delivery service for a small fee and Woolworths usually delivers within 3 hours on weekdays.

What cleaning tasks does your service cover?

CleanService's goal is to always have your premises cleaned to the highest standard with minimum interruption to your business. Once we start cleaning for you, we take responsibility for all your cleaning requirements.

We'll never charge a different price from one cleaning visit to the other, even if we go over the expected time to complete the service. All of the following cleaning tasks are included in the fixed price.

Cleaning all surfaces.
Vacuuming carpets and/or cleaning of non-carpeted flooring.
Cleaning all appliances and Devices.
Cleaning all toilets.
Cleaning food preparation areas.
Rubbish collection and removal.
Cleaning all internal windows and glass.
Ceiling dusting.
Detail-Clean Rotations.
Routine quality control site inspections.

Do you guarantee the cleaning quality?

Quality Control in business today is a company-wide approach. Our Quality Control System doesn’t only cover the quality of the cleaning services we provide but also the quality of our business processes.

The Quality Assurance System we have in place results in absolutely no gaps for long-term quality issues to occur. It guarantees that Dan Cleans Specialised Services quality and OH&S standards are always applied. These standards are continuously reviewed to improve the service. We use several tools to ensure the quality of the cleaning, including routine quality control site inspections.

Site inspection frequency varies depending on several factors including your cleaners' performance at other premises and the outcome of previous inspections for your premises. These inspections usually start right after a cleaning visit ends. A scoring system is used in these inspections and if a cleaning visit is found not to meet our standards, we repeat it at no extra cost.

What is a Detail-Clean Rotation?

We normally detail-clean the whole premises within 2 weeks when we first start cleaning for you. In order to maintain a high level of cleaning quality, we divide the premises into zones and detail-clean a zone each visit.

All zones are detail-cleaned and a rotation is completed every 4 to 5 weeks. In other words, other than the regular cleaning tasks, the Detail-Clean Rotations guarantee that your premises will be spring-cleaned at least 10 times a year.

Detail-Clean Rotations help integrate your premise regular detail-cleaning into our quality cleaning service, while minimising interruptions to your business.

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